U&A (Usage & Attitude) studies are a vital research tool for understanding consumer behavior, perceptions, and attitudes within various market categories.
These studies are typically conducted prior to entering a new market or when a category needs to be re-evaluated—whether to identify business opportunities, uncover growth drivers, or gain a deeper understanding of consumer behavior in the category.
A U&A study generally answers the following key questions:
Consumption Habits:
What is the frequency of use? Why, where, and how are products or services being used?
Attitudes and Perceptions:
What do consumers think and feel about products, brands, and competitors? What motivates or prevents them from using them?
Customer Segmentation:
Who are the consumers? Can they be segmented into distinct groups—and what defines these segments?
Identifying Growth Drivers:
What trends and changes in consumer behavior are influencing category and brand performance? Is there potential to enter new markets or expand existing ones?
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